Delivery time frames

Some of our local couriers and suppliers are facing delivery delays due to the current restrictions and increased online ordering.

These are the couriers affected:

- Couriers Please: up to 5 business days delayed

- AusPost: up to 10 business days delayed

These are the suppliers affected:

- Mustad Made, Rug Culture, The Rug Collection, Bonnie & Neil, & SLH

Truck Delivery e.g. sofas, large tables, and fragile items

Estimated delivery times for large, fragile products that show to be 'in stock' or full-service delivery options.

Estimated delivery time frames:

• 7-10 Business Days: NSW & VIC metro, ACT & QLD
• 7-12 Business Days: NSW & VIC non-metro areas, SA, & WA metro
• 12+ Business Days: SA, & WA non-metro areas, TAS & NT

A more accurate estimate for these larger orders will be extended to you when your order is being prepared for delivery.

Deliveries are strictly Monday to Friday.

Parcel Deliveries e.g. vases, pots, some chairs and stools etc

For small or non-fragile items that show to be 'in stock', delivery times are estimated from time of dispatch (please note that all times are in working days) to be approximate:

• Adelaide: 6-8 Business days
• Brisbane: 3-5 Business days
• Canberra: 2-3 Business days
• Darwin: 12-14 Business days
• Gold Coast: 4-6 Business days
• Melbourne: 3-5 Business days
• Perth: 7-12 Business days
• Sunshine Coast: 4-6 Business days
• Sydney Metro: 1-3 Business days
• Sydney Outer Region: 3-5 Business days
• Tasmania: 7-12 Business days
  *Regional customers, please note to add an additional 1-2 days

For most deliveries tracking information will be included along with a dispatch email the moment your order has left our warehouse.

Deliveries are strictly Monday to Friday.