In the circumstance where you are unhappy with the product you have purchased (exclusions apply*) you may return the item(s) and are entitled to a full refund, less shipping, handing charges and insurance costs, from and to Life Interiors within 14 days. Returned items must be in their original packaging and condition, with all hardware, fixtures and accessories and not be used or altered in any way.
All return requests must be raised within 14 days of the date you received your order, please check the exclusions list to see if your item is eligible, and then see below articles for the returns process for change of mind, or faulty/damaged returns.
- Special Order Items - Please check the 'Delivery/Returns' tab on the product you are ordering to see if it is a custom or special order item.
- Rugs - Including Armadillo & Co, The Rug Collection Pty Ltd & Unitex International Pty Ltd
- Sale, Warehouse Sale and Clearance Items
- Bulk or Commercial Orders
- Middle of Nowhere - Glass framed prints
- Armadillo & Co
- Space To Create
- Globe West
- Sounds Like Home (SLH)
- Blackhaus Studios
- Slim Aarons
- Kimmy Hogan
- LaForma Australia
- Leah Bartholomew
- Gus Modern
- The Rug Collection Pty Ltd
- Unitex International Pty Ltd
*Sample viewing of none refundable brands can be organised through with our showroom styling teams, contact us here for more information.
If returned items are not in their full original condition and packaging, including all original wrappings, a restocking fee of 25% will be charged and taken off the refund total.
When returning an item, depending on the circumstances we will offer you one or all of the below options at the managers discretion:
- Refund back to your original payment method
- Store credit
- Exchange (depending on stock availability)