In the circumstance where you are unhappy with the product you have purchased (exclusions apply*) you may return the item(s) and are entitled to a full refund, less shipping, handing charges and insurance costs, from and to Life Interiors within 14 days. Returned items must be in their original packaging and condition, with all hardware, fixtures and accessories and not be used or altered in any way.
All return requests must be raised within 14 days of the date you received your order, please contact our Customer Care Team on customerservice@lifeinteriors.com.au or call 1300 544 899 to raise a request.
*Exclusions Include:
- Lighting
- Mirrors
- Rugs
- Globe West products (Sample viewing can be organised through Life Interiors)
- Custom Items
- Sale, Warehouse Sale and Clearance Items
- Back Order Only Items
- Special Order Items
- Bulk or Commercial Orders
If returned items are not in their full original condition and packaging, including all original wrappings, a restocking fee of 25% will be charged and taken off the refund total.
When returning an item, depending on the circumstances we will offer you one or all of the below options at the managers discretion:
- Refund back to your original payment method
- Store credit
- Exchange (depending on stock availability)
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