Customised items cannot be refunded for change of mind. Custom products are made to order and it is the responsibility of the customer to ensure all custom orders are 100% appropriate and exactly is required prior to purchasing.
Articles in this section
- What is our returns policy?
- Are there any items excluded from the returns policy?
- Can I return a custom made product?
- Can I return sale items?
- How do I return large or oversized furniture items?
- How do I return my purchase?
- I have changed my mind, what do I do?
- I've received the wrong product. What do I do?
- When will I receive my refund?