What does your standard delivery service include?

Standard 1 Man Curb Side Delivery Service:

Our standard delivery service is used for smaller furniture items and non-fragile items. Our couriers deliver direct to your door but not inside your home, and you may require assistance with the delivery of bulkier items. We always recommend to have someone on hand if you think you may have trouble moving your goods alone.

All Standard Delivery carriers are only able to deliver during business hours and unfortunately are not able to specify an exact delivery time. If you can't be home to receive your delivery, and there is a safe place the items can be left out of sight and out of the weather, let our team know and we can arrange to give our couriers your authority to leave!

We are currently unable to cater to any additional delivery requests for our standard delivery including, but not limited to: express shipping, selection of specific delivery date or time, weekend deliveries, reserving or holding stock.

Premium Services:

Should you require delivery outside of business hours, or additional services such as assembly and rubbish removal you may consider upgrading to our Premium and Premium Plus delivery options. Our premium carrier's offer a white glove service and flexible delivery times, they contact you directly to arrange a delivery time that suits you best.