How long does it take for me to receive a refund?

If your return was processed before your order was dispatched, your refund will be processed within 7 business days of receiving a refund request.

If you are returning an item, once your order is received by us, your items will be assessed and the amount you paid, minus any shipping costs and additional handling fees as advised, will be issued within 10 business days.

Refunds are always processed using the same method as the original payment.

*Kindly note that your financial institution may need 3-5 days to clear the funds back into your account.