How long does it take for me to receive a refund?

If your item wasn't dispatched, your refund will be processed within 7 business days of receiving a refund request.

If you are returning an item, once your return is received, your items will be assessed and the refund amount you paid, less any shipping costs and additional handling fees as advised will be issued within 7 business days.

Refunds are processed using the same method as the original payment method.

*Kindly note that your financial institution may need 3-5 days to clear the funds back into your account.