The lead time is the number of weeks that the goods are expected to be available at our warehouse for dispatch. Once you have selected the size and finish of the item you would like to purchase please take note of the dispatch time frame displayed above the 'Add To Cart' button, this will outline your lead time and if your item is in stock or on order with our suppliers and due into stock at a later date.
In Stock?
If your item is showing as in stock, then it is currently in our Sydney warehouse and when your order has been placed it will be processed by our warehouse team and prepared for shipping. Once dispatched and collected by our courier partner delivery times vary depending on your location and the courier service selected.
Dispatched at a later date?
If your item is due to be dispatched after a certain date this means it has been popular and is currently out of stock but we have more on the way! Once your item has been received at our Sydney warehouse your order will be processed by our team ready for shipping. Once dispatched and collected by our courier partner delivery times vary depending on your location and the courier service selected.
For further information around our delivery services please see our Ordering section here.
Please note: We have been experiencing a high volume of calls, orders and enquiries and our team are working really hard to get back to queries as quickly as possible. If you do email us, or place an order, rest assured it has been received and is being processed, and we will be in touch as soon as we can!
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