The delivery time frame for a return will be dependent on the courier service used, and the sending address of the return. All returns from Sydney metro usually take up to 7 business days to reach our warehouse. Returns initiated from regional or interstate areas may take longer.
Once your return is received, your items will be assessed and the refund amount you paid, minus any shipping costs and additional handling fees as advised, will be issued within 10 business days.
Refunds are processed using the same method as the original payment method.
*Kindly note that your financial institution may require 3-5 days to clear the funds back into your account.
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