If you find that your item shows that it has been delivered but you never received it, it is worth checking if:
- Your items have been left with your neighbours or in a safe place on your property.
- The driver has attempted delivery and a card has been left and/or they have been re-directed to your local post office or courier depot.
If you still have concerns, please contact your courier service directly using the below contact details:
Standard Delivery Services:
Click Allied Express or Phone: 13 13 73
Click Australia Post or Phone: 13 13 18
Premium & Premium Plus Services
Please call Designer Transport: (02) 9556 2788
Should you still have trouble tracking your delivery please contact our friendly customer service team HERE.