If you find that your item shows that it has been delivered but you never received it, it is worth checking if:
- Your items have been left with your neighbours or in a safe place on your property.
- The driver has attempted delivery and a card has been left and/or they have been re-directed to your local post office or courier depot.
If you still have concerns, please contact your courier service directly using the below contact details:
Click Bluestar or Phone:
VIC: 03 8338 0582
NSW: 02 9670 0231
QLD: 07 3727 8616
SA: 08 8285 1599
WA: 08 9360 9100
Premium & Premium Plus Services
Please call Designer Transport: (02) 9556 2788
Should you still have trouble tracking your delivery please contact our friendly customer service team HERE.