Shipping & Courier Services

General Questions

• Do you ship outside Australia?
• How can I track my order?
• How do I calculate my delivery costs?
• Tracking shows my order has already been delivered but I am yet to receive my items. What do I do?
• What do I need to bring when I collect my parcel?
• Will I have to sign for my delivery?

Shipping & Delivery

• Our Shipping Services
• Delivery time frames
• Our delivery policy
• What if I am not home when my order arrives?
• Can someone else collect my parcel for me?
• What does your standard delivery service include?

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Click & Collect

• Do you offer in store collection?

Our Couriers

• Allied Express
• Australia Post
• Bluestar Global Logistics
• Designer Transport (Premium Delivery Service)